Fair Go Casino supports six deposit methods and three withdrawal methods for Australian players. Deposits are processed instantly for most methods. Withdrawals process within 24 hours for cryptocurrency and eZeeWallet, and 3–5 business days for bank transfer. There are no fees on deposits and no casino-side fees on crypto or eZeeWallet withdrawals. Bank transfer withdrawals carry a AU$50 processing fee charged by the bank, not Fair Go Casino.
Deposit Methods
| Method | Min deposit | Max deposit | Processing time | Fee |
|---|---|---|---|---|
| Visa / Mastercard | AU$20 | AU$750 | Instant | None |
| Neosurf | AU$10 | AU$250 | Instant | None |
| CashToCode | AU$25 | AU$400 | Instant | None |
| eZeeWallet | AU$10 | AU$2,500 | Up to 15 min | None |
| Bitcoin | AU$10 | AU$2,500 | Instant | None |
| Litecoin | AU$10 | AU$2,500 | Instant | None |
| Bank Transfer | AU$45 | AU$1,500 | Up to 24 hours | Bank charges may apply |
Note: PayID is not available at Fair Go Casino.
How to Make a Deposit
Step 1 — Log In
Go to the Fair Go Casino homepage and click Log In in the top right corner. Enter your username and password. If you do not yet have an account, click Sign Up — registration takes under two minutes.
Step 2 — Open the Cashier
Click the Cashier button from the main menu or dashboard. The Cashier section shows all available deposit methods for your account. Methods available to you may vary depending on your account verification status.
Step 3 — Select Your Deposit Method
Click on the method you want to use. Each method shows its minimum and maximum deposit amounts and estimated processing time before you proceed.
Step 4 — Enter the Amount and Payment Details
Enter the amount you want to deposit — at or above the minimum for the chosen method. Enter the required payment details:
- Visa / Mastercard — card number, expiry date, CVV
- Neosurf — the 10-digit voucher code from your Neosurf ticket
- CashToCode — the code from your CashToCode voucher
- eZeeWallet — your eZeeWallet email and password
- Bitcoin / Litecoin — send the required amount to the wallet address displayed
If you have a bonus code to activate with this deposit, enter it in the promo code field before confirming the transaction — bonus codes cannot be applied to already-processed deposits.
Step 5 — Confirm and Play
Click Confirm or Deposit to complete the transaction. For most methods, funds appear in your balance immediately. For eZeeWallet, allow up to 15 minutes. For bank transfer, allow up to 24 hours. Once the deposit clears, navigate to the lobby and choose a game to start playing.
Deposit Methods in Detail
Visa and Mastercard
Credit and debit cards are the most familiar deposit method for AU players. Fair Go Casino accepts Visa and Mastercard for instant deposits. Minimum AU$20, maximum AU$750 per transaction. Deposits are free — no processing fee is applied by Fair Go Casino. Note that your card issuer may treat the transaction as a cash advance and charge a fee on their end; check with your bank before depositing.
Australian banks increasingly block gambling transactions on domestic cards. If your Visa or Mastercard deposit is declined, this is almost always a bank-side block rather than a Fair Go Casino issue. Trying a second time typically does not resolve the block — contact your bank or use an alternative method such as cryptocurrency or Neosurf.
Neosurf
Neosurf is a prepaid voucher system available at convenience stores, newsagents and online retailers across Australia. Purchase a voucher for a set value (AU$10, AU$20, AU$50, AU$100 and AU$200 denominations), then enter the 10-digit code at the Fair Go cashier. No bank account, no card details, no personal financial information required in the transaction. Minimum deposit AU$10, maximum AU$250 per voucher. Multiple vouchers can be combined for larger deposits.
Neosurf deposits are instant and free. Because no financial account information is exchanged, Neosurf is the most privacy-friendly deposit method at Fair Go Casino. Neosurf cannot be used for withdrawals.
CashToCode
CashToCode works similarly to Neosurf — purchase a voucher at a participating retail outlet, receive a code, enter the code in the Fair Go cashier. Minimum AU$25, maximum AU$400. Instant processing, no fee. CashToCode is deposit-only.
eZeeWallet
eZeeWallet is a digital wallet service that functions as an intermediary between your bank account and Fair Go Casino. Create a free eZeeWallet account, fund it from your bank account, then deposit at Fair Go using your eZeeWallet credentials. Minimum AU$10, maximum AU$2,500. Deposits process within 15 minutes in most cases.
eZeeWallet also supports withdrawals — the fastest fiat withdrawal method at Fair Go Casino. Withdrawal processing time: up to 24 hours. No fee from Fair Go Casino on eZeeWallet withdrawals.
Bitcoin and Litecoin
Cryptocurrency is the recommended deposit and withdrawal method for AU players who want maximum speed and no bank blocking risk. Deposits are instant and free. The maximum deposit of AU$2,500 in crypto is the highest cap of all available methods.
To deposit via Bitcoin: select Bitcoin in the cashier, copy the wallet address displayed, open your Bitcoin wallet app, send the required amount to that address. The transaction confirms on the blockchain and the equivalent AUD value credits to your Fair Go balance.
Litecoin works identically, with lower network fees than Bitcoin on most transactions — making it cost-effective for smaller deposits.
Crypto deposits also unlock Neosurf-specific bonus offers and crypto-targeted promotions. Check the Promotions section before depositing to see which offers are active for crypto deposits.
Bank Transfer
Direct bank transfer supports larger single deposits — minimum AU$45, maximum AU$1,500. Processing time is up to 24 hours. Your bank may charge a fee for the outgoing transfer. Bank transfer deposits do not trigger the same blocking issue as card deposits but are slower than all other methods.
Withdrawal Methods
| Method | Min withdrawal | Max withdrawal | Processing time | Fee |
|---|---|---|---|---|
| eZeeWallet | AU$100 | AU$2,500 | Up to 24 hours | None |
| Bitcoin | AU$100 | AU$2,500 | Instant (after approval) | None |
| Litecoin | AU$100 | AU$2,500 | Instant (after approval) | None |
| Bank Transfer | AU$100 | AU$2,500 | 3–5 business days | AU$50 |
Daily withdrawal limit: AU$2,500 Weekly withdrawal limit: AU$10,000
How to Make a Withdrawal
Step 1 — Complete KYC Verification
Withdrawals require completed identity verification. If you have not yet uploaded your documents, go to account settings → Verification before requesting a withdrawal. KYC review completes within 24 hours for standard documents.
Step 2 — Ensure Bonus Conditions Are Met
If you have an active bonus with outstanding wagering requirements, you cannot withdraw until those requirements are cleared. Check the Bonuses section in your dashboard for the current wagering status of any active offers.
Step 3 — Open the Cashier
Log in and click Cashier from the main menu. Click the Withdraw tab.
Step 4 — Select Withdrawal Method
Choose your preferred method — eZeeWallet, Bitcoin, Litecoin or bank transfer. Enter the amount you want to withdraw — at or above the AU$100 minimum. Enter the required withdrawal details:
- eZeeWallet — your eZeeWallet account email
- Bitcoin / Litecoin — your wallet address
- Bank Transfer — your BSB and account number
Step 5 — Submit and Wait for Approval
Click Withdraw to submit the request. Fair Go Casino processes withdrawal requests:
- Cryptocurrency — instant after approval (typically same day)
- eZeeWallet — up to 24 hours
- Bank transfer — 3–5 business days
Once approved and processed, you receive confirmation by email. Crypto withdrawals appear in your wallet after blockchain confirmation, which adds a small additional wait depending on network congestion.
Mobile Deposits and Withdrawals
The Fair Go Casino cashier is fully accessible on mobile browsers and the PWA home screen shortcut. All deposit and withdrawal methods available on desktop are available on mobile.
To deposit on mobile:
- Open Fair Go Casino in your mobile browser or from the home screen icon
- Log in with your username and password
- Tap Cashier
- Select your deposit method, enter the amount and confirm
For Bitcoin deposits on mobile, the casino displays a QR code alongside the wallet address — your Bitcoin wallet app can scan the QR code directly without typing the address.
Checking Your Transaction History
To view previous deposits and withdrawals:
- Log in and go to Cashier
- Select My Account
- Select Account History
- Choose the date range you want to view
All transactions are listed with timestamps, amounts, methods and status. This is the first place to check if a deposit appears delayed or a withdrawal status is unclear.
Limits and Security
Deposit limits: Per-transaction maximums apply to each method (see table above). There is no daily deposit cap beyond the per-transaction limits.
Withdrawal limits: AU$2,500 per day, AU$10,000 per week. VIP players may negotiate higher limits with the support team.
Encryption: All transactions at Fair Go Casino are protected by 128-bit SSL encryption. Payment details are not stored on Fair Go’s servers — transactions are handled by certified third-party payment processors.
KYC requirement: Identity verification is required before any withdrawal. Submit documents at registration to avoid delays at cashout time.
Payment Problems
Deposit not appearing in balance: Wait the estimated processing time for your method. For instant methods (cards, Neosurf, crypto), if the balance has not updated within 10 minutes, contact live chat with your transaction reference number.
Card deposit declined: Most card declines at Fair Go Casino are caused by Australian bank-side blocking of gambling transactions. This is not a Fair Go Casino error. Contact your bank, or switch to Neosurf, eZeeWallet or cryptocurrency — none of these are subject to the same blocking.
Withdrawal pending for longer than expected: First check that KYC is complete and no active bonus has outstanding wagering requirements. If both are clear and the withdrawal has been pending beyond the standard timeframe, contact live chat with your withdrawal reference number and request a status update.
Wrong withdrawal method selected: Contact live chat before the withdrawal is processed to request a change of method. Once processed, the withdrawal cannot be reversed or redirected.
Bank transfer fee charged unexpectedly: The AU$50 bank transfer withdrawal fee is charged by the receiving bank, not Fair Go Casino. This fee applies to all bank wire withdrawals and is disclosed in the cashier before you confirm the request.
